Privacy Policy

Last Updated: 10/2/2026

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions
1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (512) 568-3224.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at stephanie@etchdesigngroup.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at stephanie@etchdesigngroup.com

Etch Design Group LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including how we communicate with you via SMS (text messages).

1. Information We Collect

  • Name, phone number, and email address when submitted via forms
  • Cookies and usage data (via analytics tools like Google Analytics)
  • Any other personal information you choose to provide

2. How We Use Your Information

  • Respond to inquiries and provide interior design services
  • Send appointment confirmations, reminders, and project updates
  • Occasionally share promotional content or announcements
  • Communicate via SMS with your consent

3. SMS Messaging and Consent

By providing your phone number and checking the SMS consent box on our website forms, you agree to receive text messages from Etch Design Group LLC. These messages may include appointment reminders, scheduling, project updates, and responses to your inquiries. Consent to receive text messages is not a condition of purchase.

* Message frequency varies

* Message and data rates may apply

* You may opt out at any time by replying STOP

* Reply HELP for assistance

* We will not send SMS messages without your consent

4. Data Sharing

We do not sell or rent your personal information to third parties. * Customer data is not shared with third parties for promotional or marketing purposes. * Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights

You may contact us to:

  • Access or update your personal information
  • Request deletion of your data
  • Ask questions or raise concerns about how your data is handled

7. Contact Information

Etch Design Group LLC
1615 W Koenig Lane
Austin, TX 78756
📧 info@etchdesigngroup.com